Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
We provide a comprehensive size guide on each product page. Our garments generally follow true-to-size international standards, but we recommend checking specific measurements for tailored pieces.
What materials do you use in your garments?
Matteau is committed to quality and longevity, using premium natural fibers including organic cotton, European flax linen, and recycled nylon for our swimwear.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is processed immediately for shipment. Please contact our support team within 30 minutes of placement for any urgent modification requests.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International rates and delivery times are calculated at checkout based on your location.
How should I care for my Matteau pieces?
To ensure the longevity of your garments, we recommend gentle hand washing or eco-friendly dry cleaning. Specific care instructions are located on the internal garment label.
Are your products ethically manufactured?
Sustainability and ethics are at our core. We partner with manufacturers who provide fair wages and safe working conditions, primarily within Australia and select European regions.